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#1 2015-09-08 12:35:04

Réjane
Guerilla dev, the guy to hug

Download program / community subscription trouble

Hi,

You did subscribe to the download program or register to the forum and nothing happened ? The download links or your password are automatically sent by email:

1. verify you entered a valid email address
2. check your spam/junk/unknown folder
3. verify that emails are not blocked by your antivirus
4. some email providers may block emails (previously happened with gmx.de), try with a different email address (gmail or yahoo for example)

One of the four solutions up there should do the job...

Cheers!
Réjane

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#2 2016-11-03 15:27:54

Réjane
Guerilla dev, the guy to hug

Re: Download program / community subscription trouble

Hi,

qq.com seems to block the emails sent by the download program lately. If you subscribed with such an email address and didn't get the links to download, we suggest that you try with a different email address (eg gmail or yahoo)...

For any other trouble, feel free to contact us through the forum

Réjane

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